I understand that due to the digital nature of this product, there are no refunds. The merchant (Jackson Dean Chase Inc.) guarantees the book file will work on compatible EPUB e-reader or Kindle devices. If necessary, the merchant will work with me to ensure I receive a correct, working file in either EPUB or Kindle (MOBI) format. I understand that technical support for this product (loading it onto my device of choice) is handled for the merchant by Bookfunnel, and I will direct all such tech support questions to them. All other customer support questions should be directed to the merchant, such as if I receive a wrong, incomplete, or damaged file, or if I have a question about my payment or other order details. I understand that this product is protected by copyright law and agree not share, sell, rent, copy, or otherwise distribute this file, whether for profit or not, and by any format whether now known or hereafter devised.